COVID-19 UPDATE: All persons attending a medical appointment at a Vision Radiology Clinic will be required to complete a COVID-19 Assessment form. If you are not vaccinated or fully vaccinated, we will need to undertake a risk assessment, which may include Rapid Antigen Testing.

Please note: Patients who attend for their medical assessment presenting with flu-like symptoms or have recently travelled from a COVID hotspot may be turned away.

Billing Information

Billing Information

Vision Radiology strives to ensure that quality imaging services are available to all members of our local communities. We are proud to bulk bill many of our studies.

There are few studies which we bill privately, these services require payment on the day of service, including calcium Scoring, obstetric ultrasounds, MRI and some interventional procedures.  You will be given an estimate of the fee at the time of booking, we can claim the Medicare rebate portion on your behalf once payment has been receipted. Please ensure you bring your valid Medicare card on the day of your appointment.

Account Payment options

You are required to settle your account on the day of your service, unless prior arrangements have been discussed with our team. We accept cash, all major credit cards, and EFTPOS.

TAC and WorkCover patients will need to provide their pre-approval documents before the service is performed.



Is my medical imaging procedure covered by Medicare?

We are proud to bulk bill many of our services. These services are billed to Medicare and the patient has no out-of-pocket (gap) expense,

Other medical imaging examinations/procedures are partially covered by a Medicare rebate, meaning the rebate from Medicare is often less than the actual cost of providing the service. For this reason, there is usually a “gap” payment charged to the patient. The gap payment is the difference between the fee for our services and the Medicare rebate. The size of the gap payment varies depending on the type and number of examinations, and the complexity. Additionally, some examinations, there may not be a Medicare rebate at all.

What is the 'Gap fee' or 'out-of-pocket' expense?

A ‘Gap fee’ or ‘out-of-pocket’ expense is the difference between any Medicare rebate you receive and Vision Radiology’s fee for this examination or procedure. The size of the gap or out-of-pocket expense depends on the type of examination or procedure requested by the requesting practitioner.

How much will my procedure cost?

Vision Radiology is proud to bulk bill many of our services. Where services are not bulk billed the fees vary depending on the type of examination or procedure requested on the patient’s referral. Patients are advised of costs associated with their procedure or examination at the time of booking their appointment. Patients are encouraged to contact Vision Radiology should they have any queries regarding fees.

What is the Vision Radiology policy?

Vision Radiology is a business that provides high quality diagnostic imaging services. Vision Radiology bulk bills many of services. However, there are a small number of examinations and/or procedures where an out-of-pocket expense will be incurred. Fees charged by our clinics vary depending on the procedure or examination requested and on the number of tests performed. Patients are advised of costs associated with their procedure or examination at the time of booking their appointment.

We appreciate full payment of your account on the day of examination. We can also lodge Medicare claims electronically, so that Medicare rebates are automatically sent to your nominated bank account.

Why is there no Medicare rebate for my examination?

There are several procedures that are not included in the Medicare Benefits Scheme (MBS) and as such, there is no rebate available. Patients are advised of costs associated with their procedure or examination at the time of booking their appointment. The patient is responsible for payment of this invoice.

What if I am a Veterans Affairs card holder?

The Department of Veterans Affairs (DVA) covers the cost of x-rays, nuclear medicine imaging, ultrasound and CT for Gold DVA cardholders. Some procedures, such as MRI are not automatically covered for Gold DVA cardholders. DVA White cardholders have more limited cover. All DVA cardholders are advised to contact the DVA to discuss their coverage prior to any medical imaging examination or procedure. Vision Radiology advises patients of costs associated with their procedure or examination at the time of booking their appointment.

What does my private health insurance cover?

Private health insurance covers medical imaging services for private hospital inpatients (i.e. patients who are admitted to a private hospital) only. The level of coverage depends on the individual health fund and any agreements that may be in place. Vision Radiology does not offer inpatient services.

What if I am covered under workers' compensation?

For Workcover or TAC claimants, Vision Radiology will invoice your agent directly with the relevant claim and approval number. It is important that you provide us with the details of your insurance company, employer and claim details at the time of your examination to avoid any delays. Please note that if an invoice is rejected, the patient is responsible for payment. If you are unsure if your examination will be covered, please contact your employer or agent to discuss prior to your appointment with Vision Radiology.

How do I contact your Accounts Department?

You can contact your local Vision Radiology clinic during business hours or by email at

Billing Information

We offer accessible services by bulk billing almost all examinations and procedures.  To find out more, visit our billing information page.

View Billing Information
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